Proudly Celebrating 65 Years
Chattanooga Skyline

Industrial Staff

Industrial Staff

ndustrial Services Staff:

 Ursula Chaplin

Ursula Chaplin, M.A, CCC-A

Director of Audiology

Credentials: Ms. Chaplin is a licensed audiologist in Tennessee and Georgia and is certified by the American Speech-Hearing Association (ASHA)  

Ms. Chaplin has extensive experience working with adult and pediatric patients in a variety of clinical settings.  She specializes in diagnostics and the treatment of hearing loss via hearing aids.  She is a member of the Tennessee Association of Audiology and Speech-Language Pathologists (TAASLP) and the Tennessee Academy of Audiology (TAA). 

Hobbies/Interests: Ms. Chaplin enjoys traveling and the beautiful scenery of Chattanooga.


Steven C. Roberson

Steven C. Roberson

Industrial Services Technician

Credentials: Mr. Roberson is CAOHC certified as an Occupational Hearing Conservationist and received his bachelor’s degree in Organizational Management from Covenant College in 2009.

Other/Outside Organizations: Mr. Roberson began his career at the Speech & Hearing Center in 1997.

Hobbies/Interests: As a child, he attended speech therapy sessions at the Speech & Hearing Center after a blockage was removed from his ears at age six.  As a result, he enjoys sharing with people, from personal experience, both the importance of hearing in general, as well as methods of protecting their ears from loud and damaging noises.